Shipping policy

All orders are processed within 1–3 business days.
During busy periods (new drops, sales, markets), processing times may be slightly longer.

Shipping costs are calculated at checkout based on your location.

Estimated delivery times:

Please note these are estimates and may vary depending on the carrier.

Once your order has been dispatched, you will receive a tracking number via email so you can follow your parcel every step of the way.

Case Society is not responsible for shipping delays caused by postal carriers, customs, or external factors outside of our control.

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If your parcel is marked as delivered but cannot be located, please contact the shipping carrier first.

If you still need assistance, reach out to us and we will do our best to help 💗

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